FAQ

Here you'll find the answers to some common questions!

 

 

 My product is turning brown! Help!

Many fragrance oils contains ingredients that will cause a product to turn brown over time due to oxidation. While the colors may not be as vibrant as they once were, the product is still safe to use with this type of discoloration.

 

I'm not getting many bubbles, what's happening?

There could be a few things at play here. To begin, be sure your bath tub is clean. It sounds silly, however build up from previous baths can be invisible to the naked eye and impact the amount of bubbles you get from bath products. Next is tub size. If you have a large soaking tub, you'll need to use more product than someone with a standard-size bath tub. And finally, not all of us are blessed with great water pressure, and agitation is what makes the bubbles. Try letting the tub fill about 1/2" before adding bubbling products, then swishing the water around with your hand, in a claw shape, very quickly. If you're still having any issues, please contact us!

 

My Sugar Scrub has white crystals forming on top?!

Sugar is a natural humectant, and will pull in moisture from the air around it. These white crystals form when the sugar absorbs moisture in the air, and are harmless. 

 

Can I hold your products as they dissolve?

We do not recommend holding the products, such as bath bombs, as they dissolve. We use FDA approved dyes in most of our products for the intense color they provide. If you hold them, they can stain your skin.  In the event you end up stained, wash the area thoroughly with soap and water. Use rubbing alcohol on a cotton pad to remove remaining traces. 

 

Some of the jars are not filled to the top.

We weigh and fill each container individually, by hand. We use different textures in each product blend, and some have the tendency to settle more than others during shipment. We assure you that each one is packed by weight, not volume. 

 

Do you test on animals?

Absolutely not. We do not use any animal derived ingredients, and we do not test any aspect of our ingredients or formulas on animals. Human testing, only.